Terms & Conditions

Whether the pen is in-stock or a made-to-order pen they are all handcrafted one-at-a-time.  Payment must be received prior to in-stock items being shipped or prior to work on made-to-order products. 

The best method of payment is via a credit card; however, any Paypal method of payment is acceptable. If you are paying with a check through Paypal the production of your purchase may be delayed until the 

money clears the bank.

I am sure you will like your product you ordered and if you for any reason you do not like your product please let me know and I will correct the situation.  Whether that is to replace your product with a different product or refund your money.  The pens come with a lifetime warranty on mechanical parts under normal wear conditions.  The handcrafted bodies on these pens will last for years of normal use; however, if you experience an issue with the body of the pen please send me a picture of the pen in an email with a description of the problem and we will work out the best way to get the issue fixed.